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Privacy Policy

Effective Date: 08/05/2023

Welcome to KikundiBot, owned and operated by Mwanana Incorporation Company Limited ("Mwanana"). Mwanana respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information through our bot and related services.

1. Collection of Information

We collect information when you register an account with us via Telegram, including your Telegram unique ID and phone number. We also offer business accounts, which require the submission of documents for verification, such as national ID, TIN, and business license. We collect the method of payment you choose and may store the phone numbers used for payment with our payment providers. We also collect your name as it is written on Telegram, but we may later edit it when you request verification to upgrade your account. You can also provide your bot token to use (which is sensitive) for us to help you manage your bot.

2. Use of Information

We use your Telegram unique ID for unique user identity in our platform. We may send reminders or promotional content to your inbox via our bot using this unique ID.

3. Sharing of Information

We may share some information with our payment providers, such as the method you choose for payment. We may send your phone numbers or account numbers when requiring payments from these providers.

4. Security of Information

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for storing bot tokens and HTTPS for data transmission.

5. Your Rights

You have the right to modify your data. Some data can be deleted, with the exception of data related to payments.

6. Contact Us

If you have any questions or concerns about our privacy practices, you can contact us at support@mwanana.com, through our phone numbers, our very own Telegram groups and accounts, or by directly visiting our offices.

7. Compliance with Applicable Laws

We comply with all applicable laws and regulations, including those of Tanzania, where our company was founded.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website or through our bot.

Thank you for using KikundiBot!